Shipping policy
This shipping policy explains how Mitha’s Journals operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. This policy has been created with the help of the shipping policy generator.
Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.
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Shipping and Delivery Options
We offer a variety of shipping options to suit the needs of our customers.
Free Shipping
As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping orders above 1499 INR.
Shipping Methods
We offer a variety of shipping options to suit the needs of our customers:
- Standard: 4-9
In certain situations, we may collaborate with a third-party supplier who might handle our inventory and take charge of shipping your products.
We dispatch orders in 2-3 days after confirmation. Due to some unavoidable circumstances it might take little longer to dispatch.
- For Banglore orders it generally takes 2-5 days to deliver after dispatch. For other states it take 5-11 days to deliver after dispatch. Due to pandemic situation, natural calamities or any unavoidable circumstances it might take little longer to deliver.
- If any package return back to us due to wrong address or phone number provided by customer or if customer’s phone number is not reachable or not answered then return charges and reship charges needs to bourn by the customer.
- If any Prepaid Parcel is marked as delivered and Parcel is received by Customer then Customer should connect Us within 48 Hours from Delivery Date for further investigation. Otherwise any such claims will not be processed.
mithasjournals.in only delivers within India only. If your Pincode is not comes under delivery area Pincodes of any of our couriers partners then shipping we will send your parcel through India Speed Post. we do Speed every week Monday/Tuesday.
Delayed Orders
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges, please review our refund policy.
Contact Information
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
This document was last updated on May 1, 2024